Managed IT Services

Here's a list of different IT Services and Plan that we offer.

IT Department Plus

Our most economical fixed cost IT support contract. For small businesses that want to focus on growing their business rather than worrying about their IT. All the benefits of employing an in-house IT manager for a fraction of the cost. You never need to worry about the associated staffing issues such as recruitment, holiday cover or employment responsibilities.

IT Department Pro

Our most comprehensive fixed cost IT support contract. For medium sized businesses that want ALL their expected IT needs taken care of in return for a predictable fixed monthly fee. Includes out of hours help, on-site visits, and scheduled maintenance, as well as IT support and proactive monitoring.

Pay As You Go

Flexible 24/7/365 IT support from $90 per Hour. Our unique MITS Blocks IT Support Time system gives your business access to expert IT support, including on-site visits. There are no annual contracts or monthly fixed charges. When your IT is working fine, you don’t pay a thing. But when it’s not, you’re always covered.

IT Department Extra

A fixed cost IT support contract with extra proactive monitoring. For small to medium sized businesses that are highly reliant on their IT but want to avoid the cost, unpredictability and management headache of running their own internal IT function.


No IT expertise required
We are business IT experts so you don’t have to be.
Lower annual IT costs.
Because you don’t pay any charges when you don’t need our help, MITS Blocks usually work out up to 40% cheaper than a fixed cost annual contract.
No need to guess your future IT requirements.
MITS Blocks never expire and you don’t have to specify in advance what they will be used for.
A faster response means less downtime.
We are open 24/7/365. In an emergency we guarantee a response within 15 minutes. That’s twice as fast as the industry norm.


Covers hardware, connectivity and Microsoft software and operating systems.
Servers, networks, desktops, laptops, BlackBerry and Windows Mobile Messenger, email, internet and VOIP are all included. If you want to check that we can support a specific item, please call us.
Covers all your IT administration and maintenance.
Provides emergency IT support 24/7/365.
MITS Blocks give you immediate access to our engineers, even if it’s late at night, or on a weekend or during a public holiday.
On site support at your premises, whenever you need it Our technology allows us to solve over 90% of problems remotely, but on site support is available too.


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